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Defective Household Products Attorneys in Atlanta & Marietta Representing Clients Throughout Georgia

At Ashby Thelen Lowry, our Atlanta & Marietta defective household products lawyers represent consumers throughout the state because we know how disturbing these injuries or fatalities are to not just those harmed, but the rest of our communities.

We understand that consumers purchase household products — including everything from cleaning and beauty products to tools and ladders — expecting them to work with precision. When they are defective in design, manufacture, or sale, and cause injuries to our Georgia residents, we want to help hold the liable party, or combination of parties, accountable for their damages.

Unfortunately, it happens across multiple industries more often than it should. Last year, the U.S. Consumer Product Safety Commission issued 241 product recalls for defective consumer products.

If you have been injured while properly using any household or other consumer product, you need to partner with a law firm you can trust. We have walked this path with other families and have a great reputation in the industry. We have earned our clients’ trust with hard work, frequent communication, and expertise. We can provide the same exceptional legal advice, guidance, and representation for you and your family, starting with a free case review.

Call us today to learn more. We can decide together if we are a good fit for your case and ensure your voice is heard.

Men unboxing items on a coffee table look visibly upset and surprised, likely due to receiving defective household products.

Understanding the Three Categories of Product Defects

Product liability law recognizes three distinct types of defects that can make a consumer product unreasonably dangerous: design defects, manufacturing defects, and marketing defects. Each type presents unique challenges when building a claim, and each must be approached with a tailored legal strategy.

  • Design Defects: These are inherent flaws in the product’s blueprint. Even when manufactured perfectly, the item poses a risk because of its unsafe design. For example, a space heater without a safety shut-off may pose a fire hazard under foreseeable conditions.
  • Manufacturing Defects: These occur when something goes wrong during production. A faulty weld, a contaminated batch, or improperly assembled components can turn a safe design into a dangerous product.
  • Marketing Defects: Also known as failure-to-warn claims, these involve inadequate instructions, missing warning labels, or misleading claims about safety. A household cleaner that doesn’t warn users about toxic fumes could fall into this category.

At Ashby Thelen Lowry, we evaluate all three avenues to determine which defect or combination contributed to our client’s injury.

How Defective Consumer Products Affect Vulnerable Populations

Not every consumer is impacted the same way by a defective product. Children, older adults, and individuals with disabilities may be more susceptible to injury, and the consequences may be more severe. In these cases, additional legal considerations regarding liability and damages come into play.

Examples of vulnerable consumer scenarios include:

  • Children’s toys with small detachable parts that present a choking hazard.
  • Senior users are relying on defective medical alert systems or mobility aids.
  • Individuals with limited mobility are exposed to defective heating devices or fire hazards.

We take extra care to investigate how the product was marketed and whether the manufacturer knew—or should have known—about the risks to these at-risk groups. Our firm works to hold manufacturers accountable for endangering those who rely on products the most.

The Role of Industry Standards and Regulations in Proving Negligence

Industry standards and government safety regulations are central in proving negligence when building a defective product case. If a product fails to meet federal or state safety benchmarks—or deviates from industry norms—it can bolster a liability case.

Key resources often consulted in product defect cases include:

We work with engineering and regulatory experts at Ashby Thelen Lowry to determine whether the product violated known safety expectations. These findings become critical evidence when presenting claims against manufacturers or distributors.

Why Preserving the Product Is Critical to Your Claim

Securing the item itself is one of the most overlooked but essential steps after an injury caused by a defective product. Preserving the product in its post-incident condition allows forensic engineers and legal professionals to inspect it for flaws, reconstruct its failure, and evaluate its design.

Essential steps to take include:

  • Storing the product in a safe, tamper-free location.
  • Avoiding repair, modification, or disposal.
  • Photographing the item from multiple angles and documenting its condition.
  • Gathering receipts, packaging, instruction manuals, or warranties.

Our team quickly secures these materials before they are lost or destroyed, which could otherwise compromise the claim. In many cases, the defective product becomes the cornerstone of the lawsuit, allowing us to establish liability with precision.

Amazon, Online Marketplaces, and the Rise of Defective Imported Goods

With the rise of online shopping platforms like Amazon, eBay, and other third-party sellers, more consumer products are entering the U.S. market with limited oversight or accountability. Many of these goods come from international manufacturers and may not meet U.S. safety standards.

Examples of common issues include:

  • Defective phone chargers or lithium-ion battery fires.
  • Substandard children’s toys with toxic paint or unsafe construction.
  • Poorly tested electrical appliances with shock or fire hazards.
  • Lack of clear labeling or recall processes from overseas sellers.

Holding these entities accountable can be challenging, particularly if the manufacturer is based outside the U.S. Our legal team explores all potential defendants, including domestic distributors, marketers, and online platforms, depending on their involvement and knowledge of the risk.

Common Defenses in Defective Product Cases—And How We Overcome Them

Manufacturers and insurance companies often push back hard in defective product cases. Their teams may argue that the product was misused, altered after sale, or safe when used as directed. Some will even attempt to blame the consumer outright.

At Ashby Thelen Lowry, we prepare to counter these defenses from day one by:

  • Demonstrating foreseeable use, even if not exactly as described in the manual.
  • Proving the defect existed when the product left the manufacturer’s control.
  • Using expert testing and simulation to illustrate the failure mechanism.
  • Gathering statements from other users or previous complaints and recalls.

Our goal is not just to show that the product caused harm, but that the damage was preventable had the company met its legal and ethical responsibilities.

We Fight for More Than Just the Obvious Damages

In defective product cases, financial recovery should reflect not just the immediate medical bills but the ripple effects of the injury. We help clients pursue full and fair compensation that addresses the present and future harm caused by a dangerous consumer item.

Damages may include:

  • Past and future medical care.
  • Lost income or diminished future earning capacity.
  • Physical disfigurement or impairment.
  • Psychological counseling for trauma or anxiety.
  • Costs of assistive devices or home modifications.
  • Pain, suffering, and loss of quality of life.

We understand how these injuries disrupt every part of our clients’ lives, and we advocate accordingly.

Who Can Be Held Liable for Defective Household Product Injuries and Fatalities in Atlanta & Marietta?

Household products are typically called “consumer products” in the legal world and are made by companies that are responsible for ensuring their products are safe for their intended use. All too often, we find that this is not the case. Companies will cut safety corners for the sake of the bottom line, sometimes at the expense of their customers.

At Ashby Thelen Lowry, our Georgia personal injury lawyers work with engineers and experts to understand how a product was defective and to find out if the defect caused our clients’ injuries. Then, we fight to make sure that you get the compensation you deserve for the medical bills, lost wages, scarring, disfigurement, and pain and suffering caused by a defective product.

That may include pursuing the:

  • Product Designer

When a product is defective from the design stage there is a foreseeable risk that originates before an error can occur in the manufacturing process. This makes the product defective from the onset of its existence, thereby making the designer liable for injuries or fatalities that result.

  • Product Manufacturer

When a product contains a manufacturing defect, it is often due to the company that produces the item deviating from its intended design specifications or performance standards. If this is true, the manufacturer may be held liable for our clients’ injuries.

  • Product Labeling

The failure to adequately warn consumers of a reasonably foreseeable danger or the overall lack of critical warning labels and/or instructions on the product can make it unsafe for normal use and may lead to significant injuries or even death.

At Ashby Thelen Lowry, our defective household products attorneys manage all types of consumer cases, but have had specific experience with:

  • Beauty Products
  • Carpentry Equipment
  • Electrical Equipment
  • Electrical Outlets
  • Electrical Safety Devices (GFCI)
  • Fans
  • Hand and Power Tools
  • Heating Pads and Other Personal Heating Devices
  • Household Chemicals
  • Industrial Step Installations
  • Ladders
  • Lithium-Ion Batteries (Explosions and Fires)
  • Personnel Lifts
  • Pipe Connectors and Other Plumbing Fixtures
  • Smoke Detectors
  • Vehicle Jacks (Lifts)
  • Water Heaters
  • Water Purifiers

Our skilled defective consumer products attorneys in Atlanta & Marietta will review your case to find the origin of the defect, so we can pursue the proper party, or combination of parties, for your full financial recovery.

We deliberately limit the number of cases we take so that we can build relationships with our clients, devote the time that their cases deserve, and make their goals our goals. Together, we have decades of experience in overseeing the most complicated, catastrophic, and meaningful cases on behalf of the most deserving clients.

When a client retains us, our goal is to be at their service for life, and that service usually starts at the most awful moment of their life, when they need a catastrophic injury attorney like us.

It is our honor, and our passion, to serve.

Household Products

Our Atlanta & Marietta Defective Household Products Law Firm is Here to Help

Ashby Thelen Lowry has earned our clients’ trust with hard work and expertise, and has an exceptional reputation with other law firms and in our communities. We can provide the same service for you and your family.

We understand that suffering from defective consumer product injuries because of another party’s negligence is nothing short of life-changing. We want to help you turn the page and move forward with confidence, starting today.

Contact our Atlanta & Marietta defective household products lawyers and support team today at (404) 777-7771 or online to schedule a free consultation to determine whether we are a good fit for your case, so we can start pursuing real results together.

Speak with a Georgia Defective Product Attorney Today

If you or a loved one has been harmed by a consumer product you trusted to be safe, you deserve answers—and action. Ashby Thelen Lowry has the resources, experience, and network of experts needed to take on complex product liability cases. Contact us today for a free consultation. We may be able to help you hold the right parties accountable and recover the compensation you need to move forward.

Frequently Asked Questions for Defective Products Attorney in Atlanta & Marietta

A defective product is flawed in its design, manufacturing, or labeling, making it unsafe for its intended use. Such defects can cause significant harm or injury to users, ranging from minor issues to severe injuries or even death. Examples include malfunctioning machinery, contaminated food, and poorly designed medical devices.

At Ashby Thelen Lowry, we handle various types of defective product claims, including those related to defective medical devices, hazardous pharmaceuticals, dangerous household items, faulty vehicle parts, and defective industrial equipment. Our goal is to ensure that victims receive the compensation they deserve for their injuries.

To determine if you have a valid defective product claim, we evaluate several factors, including whether the product was defectively designed, manufactured, or labeled, and if this defect directly caused your injury. Contact our office for a comprehensive review of your case by our experienced attorneys.

If you suspect that a defective product has caused your injury, seek medical attention immediately. Preserve the product and any related documents, such as receipts or warnings. Contact Ashby Thelen Lowry for a consultation to discuss your case and explore your legal options.

In Georgia, the statute of limitations for filing a defective product lawsuit is typically two years from the date of injury. However, there are some factors and special circumstances that could change this timeline. It is crucial to consult with one of our personal injury attorneys as soon as possible to make sure that your claim is filed within all legal deadlines.

Compensation in a defective product case may include medical expenses, lost wages, pain and suffering, and punitive damages in cases of gross negligence. Our attorneys will work diligently to maximize the compensation you receive, tailored to the specifics of your case.

Not necessarily. Many defective product cases are resolved through settlements outside of court. However, if a fair settlement cannot be reached, we are prepared to take your case to court and advocate for your rights. Our goal is to ensure that you receive the compensation you deserve.

The timeline for resolving a defective product case can vary depending on factors such as the complexity of the defect, the extent of your injuries, and whether a settlement can be reached without litigation. Our attorneys will provide a realistic assessment of your case timeline during your initial consultation.

We’re here to help.

“The most serious and complex cases require the most talented, creative and hard-working attorneys. Picking an attorney who lacks the”

— Don Fountain; Nationally-renowned Catastrophic Injury Lawyer; Clark, Fountain, La Vista, Prather & Littky-Rubin

“I have watched Drew season as a lawyer over the course of his career. He has always been smart and”

— Joe Fried; Nationally-renowned Trucking Lawyer; Fried Rogers Goldberg LLC, Atlanta, Georgia

“I have the privilege of working with Seth Lowry on a complex litigation matter that affects an entire Georgia community.”

— Rob Hammers; Mass Tort and Complex Litigation Specialist; Schneider Hammers

“Max consistently demonstrates tremendous poise and judgment on the highest stakes cases. He is an extremely talented and gifted advocate,”

— Edward Piasta, Piasta Newbern Walker

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