Commercial property owners have a legal duty to keep their premises reasonably safe for customers, tenants, and visitors. When routine maintenance is delayed or ignored, ordinary spaces can quietly become dangerous. Cracked walkways, failing stair systems, poor lighting, and structural deterioration do not appear overnight. These conditions develop over time, often after repeated warnings.
In Georgia, injuries caused by deferred maintenance frequently form the basis of premises liability claims. Understanding how maintenance neglect can give rise to legal liability helps injured individuals and families determine whether the harm may have been preventable.

What Deferred Maintenance Really Means
Deferred maintenance occurs when known repair needs are postponed or ignored. Property owners may delay repairs to save money, avoid business disruption, or because issues are not considered urgent.
Common examples include:
- Broken handrails.
- Uneven flooring.
- Failing stair treads.
- Cracked pavement.
- Water intrusion and rot.
- Malfunctioning lighting.
Each of these conditions can worsen over time, increasing the risk of injury.
Why Commercial Properties Present Unique Risks
Commercial properties experience constant foot traffic. Customers, employees, and delivery personnel move through these spaces daily.
High-use environments require:
- Frequent inspections.
- Prompt repairs.
- Documented maintenance schedules.
When these measures are absent, hazards remain long enough to injure multiple people.
The Duty Owed by Commercial Property Owners
Georgia law requires commercial property owners and occupiers to exercise ordinary care in keeping premises safe.
This duty includes:
- Inspecting for hazards.
- Repairing dangerous conditions.
- Warning of known dangers.
Failure to meet this duty can establish negligence.
Notice and Knowledge of Dangerous Conditions
Liability often hinges on whether the owner knew or should have known about the hazard.
Important considerations include:
- How long the condition existed.
- Prior complaints or work orders.
- Employee observations.
- Inspection logs.
Longstanding hazards strongly support liability.
How Deferred Maintenance Becomes a Legal Problem
Not every injury on commercial property creates liability. The issue is whether the injury resulted from a dangerous condition that should have been addressed.
Deferred maintenance becomes negligence when:
- The hazard was foreseeable.
- The owner failed to act.
- The failure caused injury.
These elements form the core of a premises liability claim.
Evidence Used to Prove Maintenance Neglect
Strong premises cases rely on documentation.
Our attorneys may obtain:
- Maintenance and inspection records.
- Repair requests.
- Surveillance footage.
- Photographs of the hazard.
- Witness statements.
- Building code violation reports.
This evidence helps establish a timeline of neglect.
Speak With Our Atlanta Personal Injury Lawyers About Your Commercial Property Injury
If you or someone you love was injured on unsafe commercial property in Georgia, deferred maintenance may be a key issue. Our Atlanta personal injury lawyers at Ashby Thelen Lowry may be able to take your case and determine whether property owner negligence contributed to your injuries.
We can help clarify your rights and explain the steps available to you. Call (404) 777-7771 or contact us online to schedule a free consultation and learn how we can review your situation with care and attention.