Uber, Lyft, and other rideshare companies have transformed how we think about transportation, and their services are in high demand. Whether you booked a ride for a night out with friends, to avoid costly and congested event parking, or you need a one-way ride to the airport, the one thing we all assume is that the rideshare driver will take us where we are going safely.

At Ashby Thelen Lowry, our Georgia rideshare collision lawyers know, unfortunately, that Uber and Lyft drivers are just as likely to be involved in a crash as other drivers on the road. If you are a ridesharing passenger, you have rights, just as passengers in other vehicles do after they are hurt in a crash.

The difference is which driver was liable for the crash and whether the rideshare company’s insurance coverage can be pursued for your damages.

Our Georgia personal injury attorneys explain what to do after a rideshare crash so your rights are protected from the start.

Rideshare Crash

Preserve Any Possible Evidence While Still Inside the Vehicle

Being a passenger in a crash means you probably have no idea why or how the collision occurred. Most rideshare passengers look at their phones or think about their next move after being dropped off.

If there is a crash, take screenshots of your rideshare details, including the:

  • Driver’s profile information.
  • Make and model of the vehicle you are in.
  • Your pickup and drop-off location.
  • The route you are on and where the crash occurred.

Call the Police and Start Preserving Evidence

The drivers whose cars crashed will need to exchange details and insurance information. Chances are, you will not know if your rideshare driver or another motorist was liable for the crash, so call 911 to ensure the police come to the scene and fill out a crash report.

Take photos of the collision, including vehicle damage, road conditions, and relevant traffic signs or signals.

If you or anyone else is injured, tell the operator while calling the police so they can send first responders with medical training. It is crucial to prioritize your health and well-being. Since you are in a rideshare, you will not be able to drive yourself to an emergency room, so you will either need an ambulance or must contact a friend or family member who can pick you up from the crash scene and take you directly. Take photos of the collision, including vehicle damage, road conditions, and relevant traffic signs or signals.

Contact the Rideshare Company and Inform Them of the Crash

Report the crash to the rideshare company through their app or customer support. Provide them with the Uber or Lyft driver information and the fact that you were a passenger in the vehicle when the crash occurred.

Avoid speculating about the details of the crash or commenting on any potential injuries. Alert the rideshare company that you seek medical care and cannot comment further until you know the extent of your injuries.

Contact Our Skilled Rideshare Crash Lawyers in Georgia

Consulting our experienced rideshare personal injury attorneys can help you understand your rights and navigate the legal process. Rideshare companies carry up to $1 million in policy limits that may be pursued for your unique injuries. 

Contact our skilled rideshare lawyers and support team at Ashby Thelen Lowry today at (404) 777-7771 to schedule a free consultation to ensure your rights are protected so you can make informed decisions about the direction of your claim.

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